General Terms & Conditions

Home / General Terms & Conditions

SpeakUp is a language services provider. We offer language training, both general and specific, as well as translations, and private tuition for students. Here are our general terms and conditions:


Range of Products

All our services have been neatly outlined and can be found here. We try our very best to accommodate your preferences and modify our offer accordingly. The individual service will be provided as stated in the offer.


Contractual agreement

A legally binding contractual agreement, concluded between yourself and SpeakUp, is accomplished once you have countersigned our offer and returned it to us by email or mail.


Cancellation right

According to Luxemburgisch legislation regarding trading practices, you have the right to cancel a contract within a given period of time. Should you wish to make use of this right, you have to inform us within seven working days after having signed the offer. We accept cancellations by email or mail, sent to or SpeakUp, 15 rue Astrid, L-1143 Luxembourg-Merl respectively.

In order to allow us to return paid sums to you, we ask you kindly to state your banking details.



You can settle invoices via money transfer to our account mentioned in both the offer and on our web page.


Consequences of default of payment

In case payment was overdue, we would send a payment reminder notice stating a definite date for making the payment. Should this deadline expire, the due sum as stated in the offer automatically increases by 10 per cent. In addition, monthly default interest at the rate of 1 per cent were to be added.


Applicable law and place of jurisdiction

Luxemburgish law applies. The Grand Duchy of Luxemburg shall be the sole place of jurisdiction.